How do I cancel my membership?
Please contact the CCBill support at https://support.ccbill.com/ if your membership is recurring and you want to cancel. All you need is your email address and the Subscription ID.
My membership will work on all the models?
No, each model is running her own profile and earns from her subscribers.
For example if you subscribe from this page: http://virgoperidot.shakinit.com/subscribe.html your password will work only for the Virgoperidot profile.
I just subscribed, where is my password?
Passwords are sent instantly by email, don't forget to check your spam/junk folder. If your email address contained a typo you can contact firstname.lastname@example.org for a copy of your login details.
My password doesn't work
Usernames and passwords are case sensitive, please be sure to copy and paste your login and password so it is EXACTLY the same, without highlighting any extra spaces before or after the code:
It's also possible you have an incorrect password saved in your web browser. In this case, please be sure to clear your cache/password history or using an alternative browser can work as well. (IE, Firefox, Google Chrome, Safari)
As a last resort you can copy your password inside a text editor like Notepad and then from the text editor to your browser.
If everything fails contact us for a new password (please specify which one).
I can't play some videos on my computer
You are probably missing a video codec but don't worry, you can try one of these free video players that are compatible with most video formats.
For windows: Gom Player, VLC, Media Player Classic HC
For Mac OS X: VLC, VLC (iOS version)
For Linux: VLC
I can't play some videos on my iphone/ipad/android device
As of january 2015 all the streaming videos are available as MP4 files and should work with all the Android or iOS phones and tablets.
If you have troubles try with a different browser app like Chrome, Firefox or Opera and make sure you are typing the password correctly.
Outdated browsers may be unable to play the videos correctly, we recommend installing the most recent version of Google Chrome.
To download HD videos and play them later on your phone you need a free video player app like VLC or MX Player.